TrustLine Background Check For Your Nanny or Babysitter

Steps To Register Your Nanny or Babysitter With TrustLine Background Check:

1. Request the TrustLine Background Check application (click link below or call 800-822-8490) 
   
2. Submit the application, fingerprints and fees
   *Online option: Applicants submit their application information and $43 dollar fee on the online database, Guardian. Next, they print the Live Scan form from Guardian, and bring it to their Live Scan fingerprinting appointment. Get fingerprinted. Live Scan locations can be found at https://oag.ca.gov/fingerprints/locations. The fingerprints are submitted electronically and nothing needs to be mailed in.
   *Mail-In option: Applicants fill out, and bring the TrustLine application (TLR9163G) to their fingerprint appointment. After fingerprinting, they mail in the application and the $43 dollar check or money order to the California Department of Social Services
3. Call TrustLine to check their status, after the application, fingerprints and fees have been submitted
4. Remember TrustLine is updated on a continual basis, so you can call periodically to check their current status

When you request the TrustLine application, the application will come with detailed instructions. You may also view or direct your babysitter or nanny to this section on our website, where they can request the TrustLine application directly, and find detailed instructions about how to apply.

Some parents may feel uncomfortable talking to their caregivers about conducting a criminal history background check and requiring them to be registered with TrustLine. Remember, all child care providers who operate in State-Licensed settings, such as child care centers, have undergone a similar screening process. Employment agencies in California are also required by law to register their caregivers with TrustLine upon placement.