Fact Sheet
1-800-822-8490
What is TrustLine? TrustLine was created by the
California Legislature in 1987 and is a powerful resource for parents hiring a
nanny or babysitter. TrustLine is
California’s registry of in-home child care providers who have passed a
background screening. All caregivers
listed with TrustLine have been cleared through a fingerprint check of records
at the California Department of Justice.
This means they have no disqualifying criminal convictions or
substantiated child abuse reports in California.
Administration TrustLine is a child
protection program of the State of California and the California Child Care
Resource & Referral Network. The
California Department of Social Services and the California Department of
Justice assist in managing and distributing the information.
Program Highlights * TrustLine is the only child care registry in
California with access to the most up-to-date and detailed databases at the
California Department of Justice and the FBI.
* TrustLine
is effective. Its database, which is
updated continuously, screens out individuals who have been convicted of
murder, manslaughter, child molestation, assault with a deadly weapon, willful
child cruelty and other crimes.
Thousands of individuals with criminal records have been denied a
listing on the registry.
* All
employment agencies are required by law to register their caregivers with
TrustLine upon placement. Parents
should call TrustLine to make sure the employment agency has registered their
caregiver with TrustLine.
Easy to Use Parents can check
if a provider is listed on TrustLine by calling 1-800-822-8490 and giving the
provider’s full name, driver’s license number or other approved
identification.
Easy to Register Child care providers
complete an application from TrustLine and send it to the California Department
of Social Services along with a set of fingerprints (used to check Department
of Justice and FBI records) and appropriate fees. If there are no disqualifying California or FBI criminal
convictions of substantiated child abuse reports, the provider’s name is added
to the registry.
Information The general public
can receive more information about TrustLine by calling 800-822-8490 or logging
on at www.trustline.org.